General Terms of Service
This is your general terms and conditions & service agreement with Fine2uned and will apply unless specifically noted otherwise on your invoice. Payment of your deposit implies your understanding and agreement of these terms and the work schedule as described in your invoice.
Thank You for choosing Fine2uned!
Your DEPOSIT of 20% is payable immediately to confirm your booking.
Deposit payments are non-refundable.
Your BALANCE is due no later than 14 calander days prior to your wedding date. If payment is not received in time, Fine2uned reserves the right to cancel your booking and no refunds will be issued.
When making payment, please use your INVOICE NUMBER as your reference.
WAYS TO PAY
DIrect Bank Transfer:
Account: Christopher Rulewski
PayID: 0474 120 271
Credit Card (surcharge applies) - Simply click the link as indicated on the invoice online.
VARIANCES OF INVOICES
Significant changes that are cost effecting will always be discussed ASAP and subject to agreement by both the Artists and the Clients. These agreed changes may vary the original invoice/quote.
If a Time Extension is requested on the day, this will be charged at $250 per hour per artist and will be billed on a separate invoice or added to this invoice as appropriate.
Cancellation by the client for any reason will result in the forfeit of any deposits paid.
Cancellations by the client within 48 of the original booking time will result in the full invoice being payable.
Should your wedding need to be postponed we will work with you to ensure that Fine2uned will take care of your new date.
20% of the original invoice is retained as a postponement fee.
Any other deposits that have been received will be converted to a VOUCHER that can be used to your next Fine2uned booking.
Vouchers must be used within 12 MONTHS from the original booking date
Expired vouchers are non-refundable.
Vouchers are not redeemable for cash
Vouchers are transferable with notice in writing
Any new invoices are calculated based on the new event/wedding date details as appropriate.
OTHER BITS AND PIECES
The schedule listed in your quote is subject to change prior to the final invoice.
All artists that represent Fine2uned are insured and covered with Public Liability Insurance, with a minimum cover of $30 million for your peace of mind.
Should an artist be unable to perform due to unforeseen health or availability reasons, Fine2uned will provide an alternative artist/s in lieu for your event.
All reasonable care is taken to ensure your planning and music arrangements are in keeping with your special day.
Responsible Health and Safety Practices are observed with best efforts to reasonably avoid and/or reduce hazards where appropriate.
In the interests of health and safety of the performer/s and client/s, an exclusion zone around the stage area is highly recommended of at least 1 meter.
No unauthorised persons are permitted to handle or operate equipment, lighting or sound in any way (eg: microphones, instruments, mixer levels etc)
Provision of equipment for the event (ie - PA and lighting, instruments and associated gear) is subject to favourable weather/site conditions & will not be used in any circumstances where the unit may be exposed to harm; by persons or the elements e.g. Rain, extreme heat, direct sunlight for extended periods, heavy winds etc.
Judgement to be made at Fine2uned's discretion.
If during the event, if any equipment is damaged by and attending guest, the CLIENT may be liable for any/all associated costs involved in fixing or replacing (like for like) the damaged item.
Note that we may post photo/video footage of portions of the event for promotional purposes.
Please advise if there are any restrictions to the use of social media for your event.
You can tag us using @fine2uned on all platforms.